CaptionMate Terms and Conditions

Last updated: 23 March 2019

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the CaptionMate mobile application (the "Service") operated by Clarity Products, LLC ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.


You have been given access to this application because you either self-certified, or were certified by a hearing professional, as requiring assistance with making and receiving telephone calls because of a hearing disability.

The Federal Communications Commission (FCC) is funding your use of this application.

If your condition changes and you no longer require this application, you are obligated to discontinue using it. You can disable or uninstall the application, or simply stop using it. If you require assistance in uninstalling the application you can contact us to assist you. (Contact information is given at the bottom of this page.)

You acknowledge that the use of this application is a government sponsored service for you alone, and you agree that you will only use the application for your own use, and that you will not allow others to access it.


The CaptionMate application uses data to send information to and from our servers, to authenticate your information, retrieve your profile and settings, to initiate calls and to send transcriptions. Your phone plan may charge for this data to be sent, and your data plan may incur charges. These charges are your responsibility.


The Service and its original content, features and functionality are and will remain the exclusive property of Clarity Products, LLC and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Clarity Products, LLC.


We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We reserve the right to cancel this service altogether at any time.


You agree to defend, indemnify and hold harmless Clarity Products, LLC and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.


In no event shall Clarity Products, LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.


Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Clarity Products, LLC its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.


Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.


These Terms shall be governed and construed in accordance with the laws of Tennessee, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.


When you accept this document, you also accept our Privacy Policy in full. We reserve the right, at our sole discretion, to modify or replace the Privacy Policy at any time.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.


If you have any questions about these Terms, please contact us at.

CaptionMate Division
Clarity Products
6131 Preservation Dr
Chattanooga, TN 37416